Privacy Policy

Last updated: November 24, 2021

IT-Resonsible.com and IT-Responsable.com are brands owned by the Dutch company DERROF. We are committed to maintaining your confidence and trust with respect to your privacy. This privacy policy explains how we collect, use and share your personal information.

1.0 About our privacy policy

This privacy policy applies to our websites, apps and other services, including programs and events, that refer or link to this privacy policy (each, a “Service”). This policy may be supplemented by additional privacy statements, terms or notices provided to you or by the Service. DERROF that owns or administers the Service, as identified therein, is the primary controller of your personal information provided to, or collected by or for, the Service.

2.0 Information we collect

We collect information about you in two ways: directly from your input and through automated technologies.

2.1 Information you provide to us

The types of personal information that we collect directly from you depends on the content and features of the Service you use and how you otherwise interact with us and may include:

  • Contact details, such as your name, email address, postal address, phone number;
  • Account login credentials, such as usernames and passwords, password hints and similar security information;
  • Other account registration and profile information, including your interests on the contact form;
  • Content that you upload and share or store in your account, such as annotations, comments, contributions and replies;
  • Payment information;
  • Information that you communicate to us, such as questions or information you send to customer support;
  • Data that you provide to us as part of interacting with the Service, such as your favourites and search queries;
  • Communications preferences, such as your preferred language and the frequency, type and format of the alerts you sign up to receive.

2.2 Data from your institution

We may obtain information about you from the institution with which you are employed or affiliated in order to activate and manage your access to and use of the institution’s subscription to the Service, including:

  • Contact details, such as your name and institutional email address, postal address and phone number;
  • Other account registration information, such as job title;
  • Institutional user ID.

2.3 Usage data

The Service may automatically collect information about how you and your device interact with the Service, such as:

  • Connection information, such as IP address, and other technical identifiers, error reports and performance data;
  • Usage data, such as the features you used, the settings you selected, URL click stream data, including date and time stamp and referring and exit pages, and pages you visited on the Service;

We collect this data through our servers and the use of cookies and other technologies. You can control cookies through your browser’s settings and other tools.  However, if you choose to block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Service. For more details, visit the cookie notice of the Service.

3.0 How we use your information

We are committed to delivering a relevant and useful experience to you. Depending on how you interact with us and the Service, we use your personal information to:

  • Provide, activate and manage your access to and use of the Service;
  • Process and fulfil a request, order, download, subscription or other transaction;
  • Offer you customized content and other personalization to make the Service more efficient for you and more relevant to your interests;
  • Enhance and improve the Service, such as add new content and features;
  • Notify you about changes, updates and other announcements related to the Service;
  • Deliver promotional messages and other information related to the Service and to your interests;
  • Provide technical, product and other support and help to keep the Service working, safe and secure;
  • Identify usage trends and develop data analysis, including for the purposes of research, audits, reporting and other business operations, such as to pay royalties and license fees to third-party content providers, determine the effectiveness of our promotional campaigns, evaluate our business performance, or in other ways pursuant to a customer agreement.

We may also use your personal information to:

  • Respond to your requests, inquiries, comments or concerns;
  • Invite you to submit or review articles or otherwise participate in our publishing programs;
  • Issue payments and statements, such as for royalties and editorial fees;
  • Conduct and administer user testing and surveys;
  • Provide you with relevant promotional messages and other information about products, events and services of ours, and of third parties;
  • Enhance and improve our products, events and services and develop new ones;
  • Comply with our legal obligations, resolve disputes and enforce our agreements.

4.0 Sharing of your information

We share your personal information in the following ways and contexts.

Depending on the Service provided, we share your personal information with our:

Suppliers and service providers, including payment processors, email service providers, access and authentication service providers, and IT service providers; to process the information as necessary to provide the Service, complete a transaction or fulfill your request or otherwise on our behalf based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.

The Service may let you post and share personal information, comments, messages, materials and other content. Any such information that you disclose publicly or in discussion fora in the Service may be collected and used by others, may be indexed by search engines, and might not be able to be removed.  Please be careful when disclosing personal information in these public areas.

4.1 Legal reasons

We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to:

  • meet any applicable law, regulation, legal process or other legal obligation;
  • detect, investigate and help prevent security, fraud or technical issues; and/or
  • protect the rights, property or safety of DERROF, our users, employees or others;

5.0 Your communications preferences

You can customize and manage your communications preferences and other settings when you register with the Service, by updating your account features and preferences by contacting us.  We reserve the right to notify you of changes or updates to the Service whenever necessary.

6.0 Accessing and updating your information

The Service may allow registered users to directly access their account information and make corrections or updates at any time.

Keeping such information up to date is solely the responsibility of the user. Registered users may also close their account directly by contacting

info@it-responsible.com

You have the right under certain privacy and data protection laws, as may be applicable, to request free of charge:

  • Access to and correction and deletion of your personal information;
  • Restriction of our processing of your personal information, or to object to our processing; and/or
  • Portability of your personal information.

If you wish to exercise any of these rights, please contact us through               info@it-responsible.com.

We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity. You may designate an authorized agent to make a request on your behalf subject to proof of identity and authorization.

7.0 Data retention

We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

8.0 Data security

We take precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate technical and organizational measures.

9.0 Grounds for processing

When we process any personal information within the scope of certain privacy and data protection laws, we do so:

  • where necessary to provide the Service, fulfill a transaction or otherwise perform a contract with you or at your request prior to entering into a contract;
  • where necessary for our compliance with applicable law or other legal obligation;
  • where necessary for the performance of a task carried out in the public interest;
  • where applicable, with your consent;
  • as necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, or fulfill our other legitimate interests as described in the sections above, except where our interests are overridden by your privacy rights.

Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.

10.0 Changes

We will update this privacy policy from time to time.  Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means.

11.0 Contact

If you have any questions, comments, complaints or requests regarding this privacy policy or our processing of your information, please contact info@it-responsible.com or via post: DERROF, Park Oosterspaarn 16, 2036Mb Haarlem, NL